Practice Focus Team Activity — Accountability and Responsibility
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Practice Focus with ScottAugust 2026
Accountability and Responsibility
Team ActivityTeam Meeting Guide60 minutes
Submitted August 17th, 2026
Submit to complete your Team Activity for the August Trifecta Contest.Due September 7th
Team Meeting GuideSummary, agenda, questions, and note-taking space for team members.Individual and Team Commitments are submitted online.
What Scott Covers
Scott opens with a definition worth sitting with: accountability is a person who takes and reports on their responsibilities transparently, for results and outcomes. He builds the session on three principles. Inspect what you expect, which means comparing what the team said it would do against what it actually did and what came of it. Stay future focused, so the next two weeks get built rather than the last two relitigated. And understand your own contribution to the Connected Patient Experience, because every handoff either sets up the next person or leaves them a gap. He then walks the team through a full 360 review by position, from the phone through the clinical and business handoff, and closes on the four things every person answers for: patients, projects, numbers, and priorities.
Scott, Unedited
Accountability begins with you.
We are not basing future actions on past results. We’re going to base future actions on future results, on the things that we’re striving for.
Are we impeccable with our word? What we say, do we actually do?
Your actions must follow your commitments.
Team Meeting Agenda
Sixty minutes, start to finish. Assign someone to keep time and someone to type.
0
Watch TogetherGive your complete focus with no distractions.
21 min
21
Quick ReactionsJot down thoughts, questions and takeaways in your personal notes.
5 min
26
Open DiscussionThe questions below.
14 min
40
Individual CommitmentsOne up-level each, person by person.
8 min
48
Team CommitmentsFive or less: keep them tangible, actionable, measurable and achievable.
10 min
58
Assign and CloseEvery commitment gets an owner and a deadline.
2 min
Accountability and Responsibility
Open Discussion
One person types the team’s answer.
Talk these through as a team, then type your answers into the Academy.
Scott defines inspecting what you expect as three things: what we said we would do, what we actually did, and what came of it. Where in our week does that comparison genuinely happen, and where does it quietly get skipped?
Walk our Connected Patient Experience out loud, from the first phone call through the business handoff. Name the one point where a patient is most likely to fall into a gap between two of us.
Scott asks whether we exit patients to the business team properly 100% of the time. Be specific: which visit types do we handle well, and which ones do we simply walk out?
Of the four compartments Scott names, patients, projects, numbers and priorities, which one gets the least attention in this practice right now, and what has that cost us?
Scott describes a daily success system: whiteboard each patient in the morning huddle, then check at the end of the day what actually happened. What would it take to run that tomorrow, even if only for new patients?
Accountability and Responsibility
Individual Commitments
Person by person, name one thing you will up-level and be accountable for in your own role this month.
Name
My One Up-Level
Accountability and Responsibility
Team Commitments
Keep these decisions succinct and specific: tangible, actionable, measurable and achievable.
Commitment1
What we will do
Who owns it
By when
How We Will Track It
Accountability and Responsibility
Notes
Not Submitted Yet
Editable until September 7th
Team Activity Submitted
August Trifecta2 of 3
Monthly MomentumSubmitted August 4th
Success CalendarStill Needed
Team ActivityJust Now
Editing a Submitted Activity
Where Commitments Go
Use this guide to follow along, and the notes page to write. Your team commitments and each person’s up-level get typed into the Academy: open the August Practice Focus, fill in Team Commitments and Individual Commitments, and submit.
Notes
Practice Focus with Scott | Team Activity | August 2026Practice Focus with Scott | Team Meeting Guide | August 2026
